Customer Returns Co-ordinator - RMA Department

Location: Burlington, Ontario, Canada

Type: Full Time

Min. Experience: Entry Level

Evertz is a growing Canadian high-technology company and a worldwide leader in the design and manufacture of professional equipment for the television broadcast, film & HDTV production & post-production, cable and telco industries. Our vision is to grow by capitalizing on our opportunities.

 

Responsibilities:

  • General administrative duties, filing, faxing, and photocopying
  • Evaluation of customer needs and solutions
  • Process RMA’s for hardware returns
  • Correspond with customers regarding returns and payment
  • Process Customer Service loans
  • Other related duties as required

Qualifications:

  • College Education in related field (Business, Administration) or related experience
  • Excellent verbal and written communication skills, problem-solving ability, time management skills and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of Microsoft Excel, Word, and Outlook  
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