Solutions Architect

Location: United Kingdom

Type: Full Time

Min. Experience: Experienced

Responsibilities:

  • Provide product demonstrations, implement test systems and assist in basic on site training
  • Maintain up to date knowledge of company’s products and services
  • Collaborate with sales teams to understand customer requirements, promote company’s products and services and to provide sales support
  • Liaison between customers, product marketing and engineering departments to assess product features and ensure system solution performance
  • Contribute technical information, itemized bill of materials, and solution diagrams for proposals, quotations and contracts
  • Participate in new product introduction plans
  • Maintain up to date knowledge base on industry news and trends, company’s products and services, and competitive landscape
  • Liaison with Operations to provide local technical expertise with key projects and programs as required. This would be a dotted line reporting role

 

Qualifications:

  • A minimum of 5 years of work-related skill, knowledge, or experience is required within the Broadcast, Video Service Provider or similar market sectors
  • University degree in related subjects preferred. Industry specific experience is desired with experience in complex Broadcast MAM, Automation and/or Workflow management systems preferred
  • Knowledge of principles and methods for demonstrating, promoting, and selling products and services including appropriate processes and procedures
  • Knowledge of practical application of relevant engineering sciences and technologies including principles, techniques, procedures, and design of products and solutions
  • Knowledge of principles and methods required to provide solutions and support geared toward substantive customer satisfaction levels
  • Knowledge and experience in system design techniques, tools, and principles involved in the creation of market appropriate technical diagrams and textual documentation and solution modeling
  • General understanding of production processes, quality control, costs, and techniques utilized in the manufacture and distribution of products
  • Knowledge of principles and methods for curriculum and training design along with ability to participate and measure results
  • Basic knowledge of Oracle 10G or similar
  • Knowledge of structure and content of internetworking technologies such as Ethernet, TCP/IP, video/audio over IP, Fiber Channel, and InfiniBand
  • Knowledge of signal processing standards in both standard and high definition along with broadcast video quality specifics
  • Knowledge of comprehension of RAID concepts, switching matrix, and related redundancy and failure over systems.
  • High level familiarity with real time video compression, IP networking and video-centric delivery infrastructures in the company’s target markets
  • Must have comprehension of industry standards such as DVB, SMPTE, SCTE, etc, as relevant to the Media & Entertainment industry
  • Experience with operating systems: Linux, Windows, HP-UX, Solaris, and Apple OS X
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